Cjbet FAQ — Answers to all your questions

No. According to cjbet policy, only one account per person is allowed. If multiple accounts for the same person are found, all accounts may be suspended and any balance forfeited. Always use just one account.

Go to account settings and in the "Identity Verification" section, upload photos of the front and back of your national ID or passport. You may need to verify your face with a selfie. Verification usually completes within 24–48 hours. You'll receive an email or SMS notification when complete.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email address and an OTP will be sent to you. Use that OTP to verify your identity, then set a new password. The whole process takes just 2 minutes.

Contact the support team to find out why your account was suspended. Accounts are usually suspended due to incomplete KYC, suspicious activity, or policy violations. Once the issue is identified, our support team will help resolve it quickly.

On cjbet, you can deposit through mobile banking, bank transfer, and various e-wallets. When you go to the payments page, you'll see all methods available to you. Each method has different minimum and maximum limits.

Minimum deposit amounts may vary depending on the payment method. For mobile banking, deposits are generally accepted from as low as 100 BDT. Check the Cashier page or contact our support team to confirm the latest limits.

In most cases, mobile banking deposits are credited to your account instantly. Bank transfers may take a bit longer — typically between 15 minutes and 1 hour. If it has been over an hour, contact support with your transaction ID.

cjbet does not charge a deposit fee. However, your mobile banking or bank may apply its own transaction charges — that depends entirely on your payment provider's policy. cjbet has no hidden charges.

Withdrawal requests are typically processed within 15 minutes to 24 hours. First-time withdrawals may take a little longer if KYC verification is required. Once your account is verified, future withdrawals are generally much faster. Bank transfers may take up to 3 business days.

Withdrawal limits vary by payment method. Generally, you can withdraw from as little as 300 BDT. There are also daily and monthly maximum limits. You can increase withdrawal limits by raising your account level and verification status. Check the cashier page or contact support for details.

No. For security reasons, withdrawals can only be sent to the account registered in your cjbet profile. You cannot withdraw to someone else's number or an account not in your profile. Use account settings to add new payment methods.

If a withdrawal is pending, it may be possible to cancel it. If the process has already started, cancellation may not be possible. To cancel a withdrawal, contact our support team quickly. If cancelled, the money will return to your cjbet balance.

After registering on cjbet, a welcome bonus is automatically added to your first deposit. You may need to enter a promo code at deposit time to receive the bonus. Read the bonus terms carefully — if you don't meet the wagering requirement, you cannot withdraw the bonus money.

A wagering requirement is the condition for how many times you must bet a bonus before you can withdraw it. For example, a 5x wagering requirement means if you get a 100 BDT bonus, you must bet a total of 500 BDT. Each bonus's terms are detailed on the promotions page.

If you lose a specified amount in certain games, the next day an automatic cashback bonus of a set percentage is added to your account. The cashback rate and terms are detailed on the promotions page. Cashback is usually added as a bonus and can be withdrawn without conditions.

Invite your friends to cjbet using your referral link. When they register and make their first deposit using your link, you'll receive the bonus set for them. You'll earn a set commission or bonus for each successful referral.

cjbet offers Sports Betting, Live Casino, and Slots. Sports Betting covers football, cricket, tennis, and many other sports. Live Casino has games like roulette, baccarat, and Dragon Tiger. Slots feature hundreds of games with different themes.

cjbet sources all games from professional game providers. Each game is tested and certified by an independent third party. RTP (Return to Player) rates are publicly displayed. Slots use RNG (Random Number Generator) to ensure completely random results. cjbet strictly follows fair gaming regulations.

Live Casino is played in real time with a live dealer, where strategy and quick decisions matter. Slots are fully random and easy to play — just hit the spin button. If you enjoy interaction, give Live Casino a try. If you prefer something fast and straightforward, slots are the way to go.

To succeed at Sports Betting: (1) Research match statistics and team form. (2) Set a budget and stake only a portion on each bet. (3) Avoid betting on high odds unless you are confident. (4) Do not let emotions drive your decisions. (5) Learn and practice different betting strategies.

cjbet uses the latest SSL encryption to protect all your information. Passwords are never stored directly — they are converted into a secure hash. Banking information goes directly to the bank through an encrypted connection and is not stored on cjbet servers. Regular security audits are conducted.

After logging into cjbet, go to account settings. In the "Security" section, look for "Two-Factor Authentication." When you activate it, you'll receive a code on your phone each time you log in. Without that code, login is impossible. This makes your account much more secure.

If you notice activity in your account that you did not initiate — such as bets or withdrawals you did not make — or if you are unable to log in, or if you receive suspicious alerts by email, contact our support team immediately. cjbet has rapid account protection measures in place.

After logging into cjbet, look for the "Help" or "Support" section. You'll find live chat, email, and phone support. Live chat usually gets answers within a few minutes. Live chat is the fastest way for urgent issues.

Find the download link on the cjbet app page. Versions for both Android and iOS are available. You can also search directly on Google Play Store or Apple App Store. The app offers all the same features as the website and loads even faster.

It's very simple. First, open the app and log in with your mobile number or email and password. After the first time, if you check "Remember me," next time you open the app you'll go straight to home. You can even set up biometric login (fingerprint or face ID).

Start by updating the app — the latest version may include bug fixes. Then close any background apps on your phone and clear the app cache. If the issue persists, uninstall and reinstall the app. Still having trouble? Let our support team know.

Yes, the app is faster and more responsive than the website. In live betting, odds updates arrive in real time and placing bets is extremely quick. This ensures you never miss a price at a critical moment. For the best performance, a fast internet connection is recommended.